Frequently Asked Questions
ebajee FAQ —
Answers to All Your Questions Here
From opening an account to withdrawing via bKash, from cricket betting to slots bonuses — every question you have about ebajee is answered in English on this page.
ebajee is a safe online casino and sports betting platform for Bangladesh. The questions our players ask every day are organised below into five sections — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. Each answer is written in plain English so both new and experienced players can find help quickly. If you have any further questions, our 24/7 live chat support is always ready.
Account and Registration
To open an account at ebajee you need an active mobile number, an email address and a strong password. Provide accurate details during registration because identity verification may be required at the time of withdrawal. The whole process takes just a few minutes.
No, under ebajee policy each user may hold only one account. Creating multiple accounts using the same device, mobile number or payment method puts those accounts at risk of being cancelled and the balances forfeited. This rule is strictly enforced to ensure fair play.
Click the "Forgot your password?" option on the login page. A verification code will be sent to your registered mobile number or email. Enter the code correctly and you will be able to set a new password. If you have trouble, contact ebajee via live chat.
Before large withdrawals on the ebajee platform, identity verification may be required. You may be asked for a clear photo of your national ID card or passport and a screenshot of the payment account you use. Verification is completed quickly and your information is kept fully secure.
Yes, ebajee is completely safe on a mobile browser. The site uses SSL encryption so your login details and transactions are fully protected. Avoid using public Wi-Fi and do not leave your account open on someone else's phone after logging in.
Deposits and Withdrawals
Money deposited via bKash is usually credited to your ebajee account instantly. On rare occasions a network issue may cause a delay of a few minutes. If your balance has not arrived within 30 minutes, contact live chat with your transaction ID. The minimum deposit amount is ৳300.
Yes, ebajee accepts deposits via Nagad as well as bKash, Rocket, Upay and bank transfer. Payments through Nagad are also nearly instant. The minimum deposit amount is ৳300 for each method.
The minimum withdrawal amount from ebajee is ৳500. All withdrawal requests are generally processed within 1 hour. This is one of the fastest processing times among online casino platforms in Bangladesh.
ebajee does not charge any separate fee on standard withdrawals. However, your payment provider (bKash, Nagad, bank, etc.) may apply their own transaction fees in accordance with their own policies. It is a good idea to read the full terms and conditions for deposits and withdrawals.
Yes, both Rocket and Upay mobile banking methods are fully supported at ebajee. Deposits can also be made via bank transfers from various banks including BRAC, Dutch-Bangla and Islami Bank. The minimum deposit is ৳300 for each method.
Games and Rules
To bet on any cricket match including BPL, log in to your ebajee account and go to the sports betting section. Select the match and market (match winner, top scorer, total runs, etc.), enter your stake and confirm the bet. Check the odds carefully before placing a bet.
RTP (Return to Player) is the long-term average return rate of a game. For example, if a game has an RTP of 96%, in theory an average of ৳96 is returned for every ৳100 wagered — but this is a statistical average and results can vary from session to session. All games at ebajee are fair and verified.
Yes, ebajee offers live casino games from Evolution Gaming and Ezugi. Live Roulette, Live Blackjack and Live Baccarat, among many other games, give you the chance to play with real dealers. With a good internet connection you can play seamlessly from your mobile as well.
Aviator is a crash game by Spribe. A plane flies and a multiplier keeps increasing — you need to cash out before the plane crashes. If you cash out at the right time, your bet is multiplied by the multiplier at that point. Cashing out too late means your entire bet is lost, so play with caution.
The ebajee platform is built with a mobile-first design, so all games run smoothly on both Android and iOS phones. You can play directly through a mobile browser without downloading a separate app. Slots, fishing games and live casino — everything is optimised for mobile.
ebajee offers live in-play betting on major tournaments like the T20 World Cup and IPL. You can place bets while watching real-time odds during the match. In-play markets such as runs in the next over, the next wicket or the final result are available during the cricket season.
Bonuses and Promotions
A 100% welcome bonus of up to ৳5,000 is available on your first deposit after opening a new account. For example, depositing ৳1,000 earns a bonus of ৳1,000 — giving you a total balance of ৳2,000. No separate code is usually needed — the bonus is added automatically on your first deposit.
A wagering requirement is the condition that specifies how many times the bonus amount must be bet before it can be withdrawn. The wagering requirement for the ebajee welcome bonus is 15x. This means if you receive a bonus of ৳1,000, you must place a total of ৳15,000 in bets before it becomes withdrawable.
ebajee has three VIP levels — Bronze, Silver and Gold. Your level increases by playing more. At Bronze level the weekly cashback is up to 0.4%, at Silver up to 0.8% and at Gold up to 1.2%. Higher levels come with additional special benefits.
The welcome bonus is generally usable on slots and casino games. Whether the bonus applies to sports betting depends on the terms of the specific promotion. You should read the current terms and conditions carefully before accepting a bonus. Visit our bonus page for details.
Yes, ebajee offers special bonuses and free spin promotions during Eid, Pohela Boishakh and various festive occasions. These offers are available for a limited time, so check the bonus page regularly to stay up to date with the latest promotions.
Security and Responsible Gaming
ebajee is for players aged 21 and above only. Opening an account or playing by anyone under age is strictly prohibited. Age is verified during registration and an ID may be requested in cases of doubt. Responsible gaming is our highest priority.
Yes, ebajee uses SSL encryption technology to keep all personal information and financial transactions secure. Your data is never sold to third parties. Read our privacy policy for more details.
Yes, any player can take a temporary or permanent self-exclusion at any time. Contact us via live chat or email at [email protected]. We support responsible gaming and are always ready to help when needed. You can find more details on the responsible gaming page.
ebajee offers the option to set deposit limits as part of its responsible gaming tools. You can set the maximum amount you deposit per day, per week or per month. This helps you play within your budget.
If you feel that gambling is having a negative effect on your life, contact our live chat without delay. We are ready to provide self-exclusion and any necessary support. You will find more information and guidance on our responsible gaming page.
Still have questions? Contact support
Our Bangladeshi support team is ready to help in English 24/7. Join live chat or send us an email directly.