🛡️ Safe and Responsible Betting

Our Responsible Gaming
Commitment

ebajee believes the best way to enjoy entertainment is to play responsibly. Your safety and peace of mind are our highest priority.

Why Is Responsible Gaming Important?

Online betting and casino gaming is a popular form of entertainment, but it is not risk-free for any adult. ebajee always wants every player to play with enjoyment, in a controlled way, and safely. Responsible gaming does not only mean managing money — it means maintaining full control over your time, emotions, and decisions as well.

We have created a secure environment for players in Bangladesh where you can set deposit limits, take a break when needed, and contact our support team directly if a problem arises. This responsible gaming guide will help you ensure a healthy and balanced betting experience.

21+

Age Restriction — For Adults Only

ebajee is for people aged 21 or above only. Account registration and gaming by minors is strictly prohibited. Age verification must be completed at the time of registration. Allowing a minor to use the platform is a punishable offence.

Our Protection Tools

ebajee provides you with several effective tools to help you stay in control of your betting experience.

Set a Deposit Limit

Set a maximum limit on your deposits — daily, weekly, or monthly. Once a limit is set, it cannot be exceeded. This is the most effective way to maintain full control over your budget.

Time Limits and Time-Out

Set a daily play time or take a time-out for a specific period — from 24 hours up to 30 days. Taking a break is not a sign of weakness; it is proof of self-awareness.

Self-Exclusion

If you feel gambling is becoming a serious problem, use the self-exclusion feature. This is a permanent or long-term account block that takes effect immediately.

Set a Loss Limit

Your session will end automatically once a specified loss amount is reached — use this feature to protect yourself from excessive losses.

Reality Check

You will receive a reminder at set intervals to let you know how long you have been playing and what the outcome of your session is. This helps you stay aware.

24/7 Bengali Support

Get help at any time through our Bengali live chat support. Our team is always ready to assist with any responsible gaming question or concern.

Warning Signs of Problem Gambling

Certain behaviours indicate that gambling may be becoming a problem. Check yourself or someone close to you against these signs:

  • You find yourself depositing money beyond your budget
  • You are placing larger bets to recover losses (chasing losses)
  • You are spending more time gaming than with family, friends, or work
  • You are borrowing money or selling valuables to fund your play
  • You feel restless, anxious, or irritable when you are not playing
  • You are hiding your gambling habits from family or friends
  • You repeatedly break your resolve to stop playing

If two or more of the signs above apply to you, please contact us on live chat today.

Core Principles of Responsible Gaming

1

Budget First, Play Second

Set a fixed budget before every session and never deposit more than that amount. Use only money set aside for entertainment.

2

Set a Time Limit

Keep an eye on the clock. Do not play for long stretches without a break. Use the time-out feature to give yourself regular breaks.

3

Gaming Is Entertainment, Not Income

Never think of online gaming as a source of income. It is a recreational activity — winning and losing are both a natural part of it.

4

Do Not Play on Impulse

Avoid playing when you are under stress, feeling down, or excited. Play with a calm and clear mind.

5

Accept Your Losses

Do not place more bets in an attempt to recover what you have lost. Accepting a loss is a sign of a healthy mindset.

How to Use the Protection Tools

After logging in to your ebajee account, you can activate any of the protection tools below from your profile settings.

Go to Account Settings

After logging in, click the profile icon at the top right and select "Account Settings".

"Responsible Gaming" Tab

On the settings page, look for the "Responsible Gaming" tab. You will find all protection options there.

Set Your Limits

Select a deposit, loss, or time limit. Enter the amount and choose the period — daily, weekly, or monthly.

Confirm

Save — the limit will take effect immediately. A processing period always applies when requesting an increase to a limit.

Self-Exclusion in Detail

Self-exclusion is the most powerful responsible gaming tool. Once self-exclusion is activated, you will not be able to make any deposits, play any games, or receive promotional emails during the designated period.

You can set up self-exclusion yourself from settings, or you can request it through our 24/7 live chat support. Choose the duration of self-exclusion — 6 months, 1 year, or permanent. During self-exclusion, we will not send you any promotions on our own initiative, and access to your account will be fully blocked.

Please note that if you request removal of self-exclusion, our team will go through a specific review process. This is done solely for your protection.

Important Warning

Gambling can be addictive. Take action today to protect yourself or your family from harm. Do not hesitate to talk to our support team — we are ready to help without judgement.

Support Contact

Live Chat Support

Bengali live chat is available 24 hours a day, 7 days a week. Get instant help with any responsible gaming question.

Email Support

For detailed requests regarding self-exclusion or limits, write to us:
[email protected]

Response Time

Instant response on live chat. Responsible gaming requests are given the highest priority.

Tips for Healthy and Enjoyable Play

Do

  • Set a budget allocated for entertainment
  • Take regular breaks and spend time with your family
  • Think of a win as a bonus and a loss as the cost of entertainment
  • Let us know on live chat directly if a problem arises
  • Keep the deposit and loss limit features active

Do Not

  • Do not bet with money meant for family expenses
  • Do not deposit by borrowing or taking loans
  • Do not play while under stress
  • Do not continuously place larger bets to recover losses
  • Do not allow minors to use your account

Parental Protection

If there is anyone under 18 in your home, use parental control software on your device to prevent them from accessing online gambling sites. Always keep your ebajee account password private and do not hand your device to others while you are logged in.

Questions and Answers About Responsible Gaming

Find answers to common questions about responsible gaming below.

A deposit limit takes effect immediately once it is set. However, when you request an increase to the limit, a processing period is applied for security reasons. Reducing a limit is always instant.

Your balance remains safe after self-exclusion is activated. You will be able to withdraw once the exclusion period ends or the verification process is completed. Contact us via live chat for more details.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term or permanent decision, and reactivating it requires going through a verification process.

If you believe someone you know is misusing your account, change your password immediately and let us know via live chat. We will do everything we can to help secure your account.

No. ebajee strictly follows a 21+ age policy. Age is verified during registration, and any account found to belong to a minor is closed immediately.

Yes. ebajee's full live chat support is available in Bengali, 24 hours a day, 7 days a week. Feel free to talk to us about any responsible gaming matter.

Enjoy Yourself, Responsibly

Enjoy your favourite games in a safe environment at ebajee. Play with your protection tools active and we will be here whenever you need us.

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